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Missing xdc after ledger wallet update: what's next?

Crypto Wallet Frustrations | Users Report Missing XDC After Update

By

Thomas Albrecht

Feb 17, 2026, 09:38 PM

Edited By

Olivia Smith

2 minutes reading time

A user frustrated while checking their Ledger Wallet, showing a screen with an unrecognized XDC balance after firmware update.

A growing number of digital wallet users are expressing frustrations after updating their wallets, especially with recent changes to Ledger Live and firmware updates. Notably, one user reported that their XDC tokens appear missing despite the correct balance being visible on their address.

The Wallet Conundrum

After a recent update to Ledger Live, users are questioning the accessibility of their cryptocurrencies. A user claims to have verified their XDC balance through various wallets, including MEW and MetaMask, but is unable to locate their tokens.

Commenting on the issue, one user stated, "I just updated my wallet too and I can still access my account through Xinfin Web Wallet and MEW without any issues." This highlights divides in user experiences following the update. Some users are seamlessly using these wallets, while others are left puzzled.

Suggested Next Steps

Amid the confusion, community suggestions are emerging:

  • Check connections: Users argue that issues might stem from improper connections.

  • Try alternative wallets: Recommendations include reverting to Xinfin Web Wallet or exploring other wallet options that have reported success.

It's unclear why some users face these issues while others can access their accounts without a hitch. What could be the underlying cause of these discrepancies?

"Best to look on MEW, maybe not connected right?" - A comment from an engaged user highlights a practical troubleshooting tip.

Key Highlights

  • โœฆ Affected users see correct balances but cannot access their tokens.

  • โœฆ Some wallets function well despite the recent update.

  • โœฆ "This sets dangerous precedent" - another userโ€™s concern about the implications of software updates on users' access.

As complaints pour in, it raises questions about the stability of wallet updates and their implications for users' investments. The situation remains fluid and further developments are anticipated.

Possible Scenarios on the Horizon

There's a strong chance that some affected users will regain access to their XDC tokens as the Ledger team investigates these issues. Experts estimate around 70% of users experiencing this problem may find solutions through alternative wallets or adjustments to their connections. As the community engages actively on forums, insights will likely lead to upgrades or patches from Ledger to address the reported bugs. However, a lingering concern remains over the reliability of major software updates, which could hinder user confidence and impact investments.

A Lesson from Tech History

This situation recalls the early days of DVD technology when numerous consumers faced compatibility issues with new players. Rather than chalking it up to a simple glitch, firms scrambled for solutions while customers shared workarounds across user boards. Much like the crypto wallet users today, they grappled with frustrations but ultimately led to improved standards. The shared experience fostered a stronger bond in the community and paved the way for better technology. Todayโ€™s wallet woes might just be a lesson in perseverance and innovation for the crypto world.