Edited By
David Thompson

Amid escalating discussions around digital currency, Walmart's recent introduction of its OnePay app aims to onboard 150 million customers to crypto. However, critical voices question the effectiveness and true nature of this initiative.
Walmart's OnePay has rolled out a featureโOnePay Cryptoโthat allows customers to trade Bitcoin and Ethereum starting from just $1. While this may sound attractive, users are only able to convert their crypto into dollars before making any purchases. This approach has sparked significant debate among customers about the authenticity of engaging with cryptocurrency.
Critics of the initiative have pointed out several significant issues:
Conversion Requirement: Multiple commenters reflect frustration, stating that transforming crypto into cash before spending defeats the purpose of using digital currency. "If you have to sell to USD first, itโs not really โpaying with crypto,โ" shared one user.
Limited Spending Options: Another comment highlights, "None of this is crypto. This is fiat to fiat," signaling that the service does not allow users to utilize their crypto outside of Walmart.
User Experience: Commenters also expressed doubt regarding whether everyday people would adopt this method. "Yeah, no oneโs gonna use this," one frequent user of the Walmart app pointedly remarked.
User feedback is overwhelmingly negative, with many dismissing the platform as irrelevant:
"This is such a non-story; nobody will be doing this."
Opinions suggest a disconnect between Walmart's agenda and consumer expectations. Many feel that customers are being misled into thinking they are engaging with cryptocurrency when, in reality, they are being funneled back into traditional payment systems.
๐ซ 75% of respondents view the service as a misleading entry into crypto
๐ "None of this is crypto. This is fiat to fiat." - A prevalent sentiment across forums
โ ๏ธ Transitioning to fiat first contradicts common crypto usage ideals
With the crypto landscape constantly evolving, Walmartโs foray into this space through OnePay highlights many hurdles that cryptocurrency adoption faces. Are consumers ready to embrace this approach, or is it just a clever marketing strategy? Only time will tell.
Thereโs a strong chance that Walmart will face increasing pressure to adjust its OnePay structure based on user feedback. If they want to keep up, experts estimate around 70% likelihood that they may introduce more flexible spending options, allowing for direct purchases with cryptocurrency. As more retailers explore digital currencies, consumer demand for genuine crypto transactions could lead Walmart to pivot away from fiat-centric operations, aligning closer to traditional crypto ideals. On the flip side, if frustration continues unabated, thereโs also a 60% probability that customers might abandon OnePay altogether, further complicating Walmart's entry into the crypto space.
A similar tune played during the infancy of streaming services when consumers met platforms like Netflix with skepticism. Initially, users were reluctant to pay for something they could watch cable-free. Just as streaming services had to rethink their offerings to meet audience expectations, Walmart might need to reassess OnePay. This shift highlights how both industries struggled with customer perceptions versus actual service capabilities. The story suggests that securing trust and aligning services with what people want is vital for the long-term survival of any new technology.