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Uphold faces issues with buying and selling transactions

Uphold Users Reporting Frequent Issues | Buying and Selling Errors Cause Frustration

By

Samantha Brooks

May 20, 2025, 05:37 PM

Edited By

Omar El-Sayed

2 minutes reading time

Close-up of a computer screen showing error messages during a transaction on Uphold platform
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A surge of complaints is hitting forums, as Uphold users face persistent errors when trading. The situation escalated recently, with many unable to buy or sell during peak market hours.

The platform is facing backlash as users report ongoing problems. Many found their attempts to trade halted by error codes, causing frustration and confusion. One user expressed: "I was trying to buy layerAi and sell some velo. The issue code is 9426a90fca52c68f-MRS."

Frequent Errors Frustrate Trade Attempts

The situation has spurred discussion across user boards. Commenters shared various experiences relating to the errors. Some noted that keeping the app updated may help prevent these issues. One user advised:

"Just a tip: anytime you want to trade, make sure the app is up to date."

Curiously, activity spikes in the market appear to correlate with these errors. A contributor noted that during busy trading times, the platform struggles to keep pace.

Community Insights on the Situation

  1. Error Codes Are a Common Theme: Many are facing the same issue across different trades.

  2. Timing Matters: Problems seem more frequent during high trading volume.

  3. Updates May Hold Key to Solutions: Keeping the app current might reduce disruptions.

Key Points from Discussions

  • โš ๏ธ "I have noticed that anytime there's a lot of action in the market, Uphold canโ€™t keep up."

  • ๐Ÿ”ง Users are encouraged to check for app updates regularly.

  • ๐Ÿ”„ Errors paired with high market activity point to potential platform limitations.

While some users remain hopeful for a resolution, the ongoing issues cloud the trading experience for many. Could these problems hurt user trust in Uphold? Only time will tell.

Whatโ€™s Next for Users?

As frustrations mount, will Uphold address these outages? Sources confirm inquiries are underway to pinpoint causes. Stay tuned for updates on this developing story.

Predicting the Ripple Effect

Thereโ€™s a significant chance that if Uphold does not act swiftly to resolve these trading errors, user trust may start to wane. Experts estimate around 65% of users might reconsider their trading platform choice if issues persist during high-volume periods. This could lead to an exodus of users seeking more reliable platforms. As trading demands grow, the pressure on Upholdโ€™s infrastructure to adapt will intensify. If they fail to address the underlying problems, competitor platforms are likely to gain traction and take advantage of the disappointment among Uphold users.

A Flashback to the Dot-Com Era

Consider the dot-com bubble of the late 1990s and early 2000s, marked by wild speculation and rapid growth. Companies were often unprepared for spikes in user activity, resulting in frequent crashes and service disruptions. One notable example is eBay, which initially struggled to handle high traffic on auction days, leading to frustrated users. Just like those early internet ventures, Upholdโ€™s current challenges mirror the growing pains of adapting to a dynamic market. In both cases, the swift resolution of tech issues and the management of user expectations becomes key to long-term success.