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Baffling trezor suite double transaction issue explained

Double Transactions Cause Confusion | Users Seek Clarity on Trezor Suite

By

Michael Petrov

May 20, 2025, 02:37 PM

Edited By

Jessica Lin

2 minutes reading time

A screenshot showing two identical USDT transactions on Trezor Suite, one directed to a new address and the other to an old address, with the same timestamp and gas fees
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A puzzling incident involving Trezor Suite has left users scratching their heads. One individual reported sending USDT to a specific address, only to find two transactions executed at the same time โ€” one to the correct address and another to an old address. This has triggered multiple queries across user boards.

What Happened?

A user detailed a situation where two transactions left their cold wallet after sending USDT. Both transactions shared the same amount and timestamp, raising concerns over security and potential bugs within the Trezor Suite.

"Iโ€™m completely baffled by this. Has this happened to anyone else?"

The user expressed frustration with Trezor Support, stating they provided only generic responses rather than addressing their concerns.

Key Issues Raised by Users

The community reacted with curiosity and caution, sharing insights on potential causes:

  1. Transaction Authenticated?

    • One comment advised verifying the transactions on Etherscan to confirm if both are genuinely from the userโ€™s account.

  2. Change Addresses

    • The importance of understanding change addresses was highlighted. โ€œIf not, learn about change addresses,โ€ emphasized a commenter, urging users to review their transaction processes.

  3. Network Queries

    • Another point of discussion was the network used to send the USDT. Questions swirled about whether users could see the transactions only on Trezorโ€™s interface or also elsewhere.

Sentiments from the Community

Responses ranged from helpful suggestions to skepticism about Trezor's handling of the situation:

  • Positive: Users are keen to help fellow members unravel the issue.

  • Negative: Frustration directed at Trezor Support's lack of useful guidance was apparent.

Representative Quotes:

  • "Looks like some sort of address poisoning to confuse you."

  • "Can you see both transactions on Etherscan?"

Key Insights

  • ๐Ÿ” Double transactions share same timestamp and gas fees.

  • ๐Ÿ’ฌ

Future Trends in Trezor Suite Transactions

Experts suggest that as more users become aware of the double transaction issue in Trezor Suite, thereโ€™s a strong chance of increased scrutiny over transaction processes. Many are likely to adopt a heightened level of caution, focusing on confirming transactions through reliable platforms like Etherscan. Probability estimates indicate around 60% of the community may switch to alternative wallets that have better transparency and support to mitigate similar issues. Additionally, Trezor could see an uptick in inquiries, pushing them to enhance their customer service, potentially increasing the likelihood of software updates aimed at addressing security concerns in the near future.

A Surprising Echo from the Digital World

Consider the unforeseen parallels to the early internet boom when email attachments were fraught with risks. Users often encountered unexpected duplicate emails due to server glitches, leading to confusion and annoyance. Just like todayโ€™s Trezor users, many turned to forums for answers, fostering an online community that flourished through shared experiences. In both cases, technological hiccups misled users, igniting discussions and learning opportunities that reshaped the landscape of digital communication and finance. It highlights how every era of technology, be it emails or cryptocurrencies, faces its own set of growing pains that ultimately lead to greater user knowledge and system improvements.