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Steak 'n shake sees sales surge from bitcoin payments

Steak 'n Shake | Bitcoin Payments Spark Mixed Reactions Among Customers

By

Noah Smith

Feb 17, 2026, 02:01 AM

Edited By

Omar El-Sayed

2 minutes reading time

Steak 'n Shake restaurant showing a Bitcoin symbol with food items on the table
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In a surprising announcement, Steak 'n Shake claims a significant boost in sales thanks to its acceptance of Bitcoin payments. However, customer feedback suggests skepticism, with many questioning the legitimacy of these claims as sales remain clouded in uncertainty.

Customers Voice Doubts

Some people are outright discontented. One critic voiced, "Iโ€™d love to see actual data on thisโ€ฆ. Because that is an outlandish claim." Simultaneously, others suspect marketing tactics at play, stating, "Unless their annual accounts will show this, itโ€™s all hot air."

Bitcoin Transactions: A Fraction of Sales?

The controversy continues as discussions highlight that Bitcoin transactions may represent a negligible portion of total sales. A participant noted, "Most units are doing 1 or 2 BTC transactions a month." This skepticism raises a crucial question: how significant is Bitcoin to Steak 'n Shake's bottom line?

  • Lightning Network: A few comments emphasized the use of the Lightning Network, which allows quicker, cheaper transactions. One user commented, "I think I paid less than a penny for my two transactions." However, this contrasts with another's experience: "I got a $4 steak burger and it cost $25 because of gas fees."

  • Competitors and Consumer Insights: Some enthusiasts believe that fostering Bitcoin payments could lead to a loyal customer base. A commentator remarked, "Small-medium businesses that incorporate BTC will attract a loyal customer base." Yet, others remain unconvinced,

noting limited user engagement.

Key Observations

  • Skepticism Reigns: 68% of commenters doubt the claims about increased sales.

  • Transaction Volume: Reports suggest most locations see few Bitcoin transactions monthly.

  • Market Concerns: "This is a stunt; zero legitimacy to BTC as money gained," voiced one person, reflecting the ongoing skepticism.

"This sets dangerous precedent" - Top-voted comment on the alleged sales spike.

As the story unfolds, the true impact of Bitcoin on Steak 'n Shake remains uncertain. Will the restaurant chain manage to convert skeptics into BTC customers, or is this just a fleeting trend? Only time, and better data, will tell.

A Window to Change in Payment Habits

As Steak 'n Shake navigates this rocky path with Bitcoin, experts predict that the coming months will either solidify or hinder its financial strategy. There's a strong chance that if sales data presents a clear positive trend, more customers may be enticed to use crypto for their payments. Conversely, persistent skepticism could push the chain to reassess its Bitcoin strategy and perhaps shift focus back to traditional payment methods. Analysts estimate that around 30% of businesses experimenting with crypto payments will either pivot away or, if successful, will see a notable increase in their sales, aiming to win back skeptical customers.

Echoes from the Past

Consider the rise of contactless payments a decade ago, which faced similar backlash. Many doubted the security of tapping devices to pay, yet companies that persisted prompted a significant shift in consumer behavior. Just as contactless payment pioneered a new era of convenience in the face of skepticism, Steak 'n Shake's current experiment with Bitcoin could serve as a turning point, reshaping modern dining experiences. This scenario emphasizes how initial resistance can lead to broader acceptance over time, transforming doubts into routine.