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Beware of the new sophisticated scam targeting people

New Sophisticated Scam | Users Report Coinbase Impersonation Calls

By

Samantha Brooks

Oct 16, 2025, 08:58 AM

Edited By

Jessica Lin

2 minutes reading time

A worried individual sitting at a desk, staring at a computer screen with scam alerts, showcasing the seriousness of online scams.
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A surge in reports reveals a complex scam involving impersonation of Coinbase support. As unauthorized individuals contact people claiming to represent the platform, concern grows over account safety and data protection.

Rising Concerns Over Security

Users are increasingly wary of scams targeting cryptocurrency accounts. One comment indicates a distressing experience: "Something similar happened to my Coinbase account I feel like Iโ€™ve been scammed." This sentiment resonates as many report similar incidents, highlighting a significant public outcry against these scams.

Key Themes from User Experiences

  1. Identity Verification: "Make them prove who they are with data only they should have," suggests a crucial step in avoiding scams.

  2. Direct Contact Protocol: Former Coinbase representatives clarify, "Coinbase will never call customers directly." These points emphasize the need for vigilance against unsolicited contacts.

  3. Data Safety Practices: Users stress not sharing personal info on public forums. One user warned against clicking links from any suspicious messages, a common threat in these schemes.

"If you receive a call like this, itโ€™s definitely a scam," shared a community member, underscoring the need for verification.

Notable User Reactions

Many comments reflect a mix of frustration and fear. A user detailed a harrowing interaction: "I need for you to completely delete your Coinbase app Omg this is a nightmare." This illustrates the emotional toll these scams take on victims.

Community Safety Measures

Participants call for greater awareness and caution. Some state that the easiest way to stay safe is to move funds to self-custodial wallets: "All of Coinbase is a scam. Get your funds off it."

Key Takeaways

  • โœ… Users report multiple impersonation calls from scammers.

  • ๐Ÿ“ž Former Coinbase staff stress they donโ€™t initiate calls to users.

  • โš ๏ธ Deleting apps at a scammer's request can delete vital evidence.

As scams become more sophisticated, the cryptocurrency community is urged to remain alert. Understanding how these schemes operate is essential in safeguarding assets and personal information.

Future Implications for Crypto Safety

As scams around cryptocurrency continue to evolve, there's a strong chance that more individuals will fall prey to these schemes in the short term. Experts estimate that the frequency of impersonation calls could rise by up to 30% in the coming months as scammers refine their tactics and cast wider nets. The ongoing fear within the community might spur some exchanges to enhance their security features, but the efficacy of these measures remains uncertain. Participants are likely to become increasingly proactive in safeguarding their funds, which may lead more people to consider self-custodial wallets as a safer alternative to centralized platforms.

A Historical Echo in Financial Deception

Consider the banking scandals of the late 2000sโ€”while the methods varied, the essence of deceptive calls and misleading information was remarkably similar. Then, it was phishing emails masking as financial institutions. Fraudsters operated under guises designed to instill urgency and fear, preying on peopleโ€™s trust. Just as those perpetrators adapted their tactics to exploit vulnerabilities in human behavior, todayโ€™s scammers have taken it a step further by leveraging technology for more direct manipulation. This illustrates that as long as trust exists in financial systems, deceit will find a means to thrive.