Revolut | Premium User Faces 50-Day Hold on $349.76 USDC Amid Technical Claims

In a shocking turn, a disgruntled Premium customer reveals that Revolut has withheld $349.76 USDC for over 50 days, citing unsupported technology as the reason. Despite providing undeniable proof of the transaction, the user’s complaints reveal a troubling narrative of broken promises and customer service lapses.

The Stalemate: What Happened?

The user claims that their funds have been stuck since December 31, 2025, with Revolut repeatedly stating, "The network is not supported, our team is looking into it." However, using Basescan, the user found their transaction confirmed with a hash link, along with evidence showing that Revolut is actively processing transactions on the same network.

"It is unacceptable that a multi-billion dollar company lies to its customers about technical 'incompatibility' when the blockchain shows they are already operating on that network," the user stated.

Promises Unkept

Adding fuel to the fire, the user notes that a manager initially promised to resolve the situation by February 2nd, but that deadline came and went with no action taken. Instead, the user received a final response that ignored previous commitments, further straining relations with customer support.

Taking Action: Legal Steps

In response to the ongoing issue, the disappointed customer has filed a formal dispute with the Bank of Lithuania, alleging a breach of custody duties under the MiCA regulation.

Sentiment from Online Communities

Comments from various forums reflect a range of sentiments about the situation:

• Skepticism about user responsibility: "if you don't know what you're doing, don’t do it."

• Discontent with company practices: "Revolut only accepts USDC transfers of the ETH and poly networks. Base is not supported."

• Humor amidst frustration: "I love these posts. How OP messes up and then rants about legality"

Key Takeaways

• 💰 A user claims $349.76 USDC has been withheld since Dec. 31, 2025.

• ❌ Evidence shows Revolut operates on the same network they claimed was unsupported.

• 📜 Legal action initiated for breach of custody duties with Bank of Lithuania.

As this story develops, will Revolut address the accusations and reimburse the withheld funds? Or will customer complaints continue to grow? Stay tuned for updates.

What Lies Ahead for Revolut?

There’s a strong chance that Revolut may face increased scrutiny as this case garners attention from regulatory bodies and customer advocacy groups. Given the nature of the financial tech landscape, where customer trust is paramount, the company could feel pressure to resolve the dispute quickly to avoid further reputational damage. Experts estimate around a 70% likelihood that Revolut will eventually process the user's transaction, either through customer support or in response to legal action. However, if unresolved, this situation might encourage other users to voice similar concerns and could lead to a wave of disputes, putting more strain on an already busy support system.

Echoes of History: The Credit Crunch of 2008

This situation shares an unexpected parallel with the credit crunch of 2008, where major financial institutions faced scrutiny for hidden practices and misleading information. Just as those banks grappled with the fallout from customers feeling misled about their financial stability, Revolut's case reveals how crucial transparent communication is in tech-driven finance. The CEO's insistence on a non-existent issue reflects how companies can become tangled in webs of their making, and the resulting discontent can echo across forums for years. If Revolut is not careful, it may find itself in a similar storm of customer dissatisfaction and regulatory inquiries.