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New update turns simple money requests into hassle

Users React to New Multi-Click Process for Revolut Transfers | Frustration Grows

By

Lina Chen

Mar 30, 2025, 08:07 PM

Edited By

Liam O'Brien

2 minutes reading time

A group of people expressing frustration in a cafรฉ over a mobile app update

As Revolut users face a shift in the app's usability, many are voicing their concerns about a recent change that requires several clicks to send money among partners. This transition has sparked a wave of complaints and a search for solutions as users adjust their routines.

The Change: A Source of Frustration

In a fast-paced world where convenience is key, the new process of transferring money through Revolut has left users scratching their heads. Previously, a single click was all it took to send money on request. Now, users must navigate through an extra screen and multiple taps to complete simple transactions. For couples relying on this feature for daily expenses, it has become a tedious task.

"Why the need for extra clicks?" one frustrated user said, echoing the sentiments of many. The change seems to have come out of nowhere, leaving users feeling like they are swimming upstream. With 5-10 weekly requests to handle, the need for efficiency has never been more critical.

Community Responses

The backlash from the community has been palpable. Three main themes emerge from user reactions:

  • Demand for Simplicity: Many users are yearning for the streamlined experience they once enjoyed.

  • Exploration of Alternatives: Some have started experimenting with features like group payments instead of relying solely on the Split Bill function.

  • Curiosity About Features: Others are inquiring if there are hidden settings that might restore the one-click function.

"It used to be well easy and so convenient!" said a regular user, summing up the widespread frustration.

Interestingly, some users are finding silver linings as they explore new group functionalities. One commented, "I created a group for it. That way, we can see who pays for what and settle everything easily!" While others are open to trying out this feature, it highlights a shift in how users adapt to the changes.

Current Sentiment and Community Impact

The overall sentiment can be characterized as a mix of annoyance and adaptability. While there is significant frustration concerning the multi-click requirement, users are also proactively seeking alternatives within the app. Revolutโ€™s new direction has generated discussions around efficiency, exemplifying how updates can inadvertently disrupt workflows.

Key Insights:

  • ๐ŸŒช๏ธ Increased Clicks: Users now experience a more complex process for sending money.

  • ๐Ÿ’ก Alternative Solutions: Exploring group functionality could streamline payments.

  • ๐Ÿ“‰ Sentiment Shift: A balance of annoyance and resilience within the user base.

The evolving requests for simplicity may force Revolut to reconsider their updates as they navigate user satisfaction. How will this impact their future app development? Only time will tell.