Be Careful | Revolut’s Spare Change Feature Sparks User Outcry
Edited By
Sarah Johnson
A user recently reported a shocking discovery about Revolut's spare change feature, claiming they lost over €527 in unrecognized transactions. An alarming trend has emerged among customers who feel misled by the app's automatic point acquisition process.
What Happened?
In April 2025, one Revolut user was pleased to find they had accumulated a substantial number of points—26,000 to be exact—believing these were earned through regular card usage. However, a mundane review of their statements unveiled a harsh reality: those points were purchased using rounded-up amounts from their transactions without their consent.
The individual expressed feelings of betrayal, stating, "I had no idea this was happening. I feel scammed."
User Experiences
Several users shared their experiences:
One noted, "Did the same thing. Luckily I only wasted 7 euro or something."
Another user advised others to opt out of the round-up feature, noting, "Just opt out and collect your points."
These comments highlight a mix of sentiments—ranging from frustration to advice on maximizing point accumulation through other means.
Call to Action
The controversy raises an important question: How many more users are unknowingly losing money through this feature? Users are encouraged to check their settings and review how the spare change feature is affecting their accounts.
Key Insights
🔸 26,000 points led to €260 worth of value, yet €527 was spent unknowingly.
🔸 "I feel scammed," expresses a user on forums about the unexpected financial loss.
🔸 Users suggest opting out instead of relying on the automatic round-up feature.
In this developing story, it remains essential for potential and current Revolut customers to reevaluate the app's settings and prevent unexpected losses while maximizing rewards.
Possible Outcomes for Revolut's Users
There’s a strong chance that Revolut will respond to the backlash by introducing more transparent settings regarding their spare change feature. As awareness spreads, experts estimate around 40% of current users may reconsider their use of automatic features, leading to a potential decline in user trust if the issue persists. If many users opt out, Revolut could see a dip in engagement with their rewards program, prompting a revaluation of how they approach user incentives. This could result in revised features to enhance clarity and consent, especially as competitors might step in with more user-friendly options, creating a ripple effect in the fintech space.
A Look Back at Subscription Services
This situation mirrors the early days of subscription services in the digital space, where unforeseen charges became common. Similar to how many consumers unknowingly accrued charges for unused subscriptions, those trusting automated features can face similar financial pitfalls. Just as people began to vigilantly monitor their subscriptions to avoid unintentional payments, so too may Revolut users now become proactive in managing their accounts to safeguard against unexpected losses.