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Revolut refund delays: when can users expect their money?

Users Express Frustrations Over Revolut Refund Process | Lack of Support Raises Concerns

By

Carlos Hernandez

Apr 29, 2025, 01:50 PM

Edited By

Omar El-Sayed

Brief read

A frustrated person looking at a smartphone, showing a Revolut app screen with a refund request status.
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A growing number of people are raising alarms regarding their refund experiences with Revolut. While customers expect quick resolutions, many feel stuck in a loop of unsatisfactory responses from the company, leaving them questioning the efficiency of the process.

Conflicting Information from Revolut

People report inconsistent communication from Revolut support, with some receiving confirmation codes yet still facing delays. One individual noted, "They insist this has been processed correctly, but I havenโ€™t seen a dime yet." This discrepancy between expectations and reality intensifies frustrations among users.

Furthermore, another commenter stressed their encounter with Revolut's excuses: "Theyโ€™ve given me three different excuses as well, so I am inclined to believe Google here." Such statements highlight a crisis of trust as users seek clarity on their funds.

Call for Action

Several commenters suggest reaching out to Google Pay for support as they feel their concerns are falling on deaf ears at Revolut. In a rapidly changing landscape, this maneuver may symbolize a shift in who customers hold accountable.

Key Insights

  • ๐Ÿ”น Many users report mixed responses from Revolut, contributing to a sense of uncertainty.

  • ๐Ÿ”น Users express dissatisfaction over support processes, calling for clearer communication.

  • ๐Ÿ”น "They insist this has been processed correctly" - a common theme in user feedback.

  • ๐Ÿ”น Contacting Google Pay is gaining traction among frustrated users as a potential solution.

While some demonstrate resilience, the sentiment veers towards irritation as people await the refunds they believe they deserve. Revolut is at a crossroads; how they handle this situation could define customer loyalty moving forward.