Edited By
Carlos Mendoza

A wave of discontent is rippling through the Revolut community as the financial app plans to drop Perplexity Pro from its Metal plan on September 2, 2026, replacing it with a year of ChatGPT Go. Many users are expressing frustration, questioning whether this change truly benefits them.
The shift comes after a series of complaints about Perplexity Pro's declining performance. Some users believe the tool has become unreliable, with one comment detailing, "It started great, but itโs now useless." The general consensus seems to corner on disappointment as people expect more from Revolut's premium offerings.
Originally praised for its functionality, Perplexity Pro was gradually seen as ineffective by its users.
Critiques point to inaccuracies and a failure to verify factsโ"Itโs heavily hallucinating, providing ridiculously wrong answers," complaints indicate.
ChatGPT Go, offered as a replacement, has not been welcomed warmly. Users are wondering how this update measures up. One comment voiced the prevailing sentiment: "ChatGPT Go is not an equivalent level to what Perplexity Pro used to be."
Interestingly, users are exploring their options for possible upgrades. Inquiries flood forums on whether having ChatGPT Go allows them to upgrade to Plus or if they must subscribe at full price.
Many are unhappy with the change, citing utility as a major concern.
A mix of skepticism and hope lingersโ"Ngl chatgpt go sucks but free is free," remarked another user, emphasizing a grudging acceptance of the change.
Questions surrounding the refund process add to the confusion.
"I have left when they removed Cashback. Bye."
This encapsulates the frustration faced by some users. As Revolut continues to evolve, the community seems to be growing uncertain of its direction.
๐ฝ Major complaints revolve around Perplexity Proโs diminishing returns.
๐ Numerous users find ChatGPT Go lacking.
๐ "How did you ask for the refund?" โ One common concern among users.
In a rapidly shifting landscape, Revolut's decision sparks debate. Will this new change result in more user dissatisfaction, or could it open up new avenues? As users navigate these changes, it remains to be seen whether Revolut can maintain its appeal.
As Revolut continues its shift towards ChatGPT Go, thereโs a strong chance the backlash might compel the company to refine its offerings. If the dissatisfaction persists, experts estimate around 60% of users may consider alternative financial apps within the next six months. This scenario could lead to a quick reevaluation of the services provided, especially if significant numbers choose to downgrade or leave altogether. On the other hand, should Revolut enhance ChatGPT Go's capabilities or return a favored feature, it might stabilize or even grow its user base. The next few months will be critical as the company navigates through this transition.
In the late 90s, the once-popular Sega Dreamcast faced similar user discontent when its games began to lose appeal and consoles fell behind competitors. Just as Dreamcast enthusiasts struggled to adapt, users of Revolut may find themselves at a crossroads, reconsidering their loyalty as the app's features evolve. This adaptation mirrors the current sentiment of those abandoning Perplexity Pro for ChatGPT Go, drawing parallels not just in technology but in consumer expectations and brand allegiance. How Revolut maneuvers this pivot will likely echo those lessons learned in gaming history.