Revolut Users Voice Frustration | App Flags Devices as Rooted
Edited By
Andrei Petrov
A significant number of Revolut users are facing unexpected app access issues, with devices flagged as "rooted" despite no prior indications. Reports surged on March 30, 2025, raising questions about the app's compatibility criteria and security protocols.
Users Caught Off Guard
Many long-time users are scratching their heads as they encounter sudden roadblocks when trying to log into their accounts. One frustrated user shared, "I’ve used Revolut for years without any problems. Today, I just can’t get in!" Surprisingly, some are seeing this message on brand-new devices—nary a tweak or odd app installed.
As perplexity rises among the community, it's clear that this experience isn't isolated. Users have been flocking online to share their difficulties, and they want answers. The emergence of this issue points to a potential glitch or perhaps an overzealous update regarding device security.
Interestingly, there seems to be a consensus over a few recurring themes:
The surprise factor: Users didn't expect such a severe restriction on their devices.
Miscommunication from customer support: Many feel left in the dark with vague assurances that don’t address the core issue, leading them to question the reliability of the app’s security settings.
Urgency to access funds: For many, the inability to use the app isn’t just an annoyance; their financial wellbeing is on the line.
"The Revolut app will only work on official ROM, provided by the device manufacturer." This crucial bit of information from a Revolut representative signals the company’s unwavering commitment to security, yet users feel stranded when their phones are unduly flagged.
User Sentiment and Community Reactions
The current sentiment among users is predominantly negative, with many expressing their frustration over the sudden restrictions. Comments range from suggestions to borrow a device for urgent transactions to complaints about the app's support. With some calling for solutions, the community appears ready for a change.
Community feedback reflects a deep concern that hinges on accessibility and reliability.
Key Insights
⭐ Users with new phones are facing unwarranted app restrictions.
⚠️ Customer support has provided unclear guidance, raising concerns.
💬 "It just appeared out of the blue!" - A top comment expressing disbelief.
As of now, the frustration continues to brew, and users await further clarity. Many are advocating for immediate fixes or workarounds to regain access. For some, it's a pressing concern as they navigate their financial needs in an increasingly cashless world. Only time will tell how Revolut addresses these issues and whether they can restore user confidence in their app.