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Missing funds: a user's struggle with revolut

Money Transfer Delays Spark User Frustration | Concerns Grow Over Revolut Transactions

By

Carlos Mendes

May 2, 2025, 07:57 PM

Edited By

Linda Wang

2 minutes reading time

A person looking worried while checking their phone and laptop for missing funds in a bank account.

A recent surge in complaints about delayed money transfers has left many users of Revolut scratching their heads. Those impacted express worry about funds not appearing in their accounts, highlighting the growing dissatisfaction with the service's reliability.

The Trouble With Transfers

Users report similar issues with transfers not arriving on time. Complaints surfaced following a transaction sent by one user on April 30, 2025, at 11:30 PM, which remains unaccounted for days later. The situation has turned into a hot topic on various forums, with some users engaging in discussions about their experiences.

One comment from a frustrated user reads, "Thanks hoping it will arrive today," showing many still cling to hope. Meanwhile, other individuals are facing worse scenarios. One shared, "Iโ€™m having the same issue, with no explanation from customer support."

Impact of Holidays on Transfers

Adding tension to the situation, the May 1 holiday affected many countries in Europe. Users speculate this delay may be a contributing factor, with one commenting, "May 1 was a holiday, it may take longer." However, others argue this is not a valid excuse for extended delays.

Customer Support Lags

The delays have led some users to engage with customer support, only to experience further frustration. One shared, "I got a ticket itโ€™s been investigated by their bank partner. It says I will have my result by May 16. Completely crazy!"

This sentiment echoes through several comments, indicating dissatisfaction with customer service. One user stated, "If the money didnโ€™t arrive by night, I will contact them," which shows a growing impatience among users who depend on these transactions.

"Thatโ€™s crazy thatโ€™s 2 weeks from now." - A concerned user.

Key Insights

  • ๐Ÿ”ด Many users report long delays in money transfers after the recent holiday.

  • ๐Ÿ”ต Customer service issues persist, with some waiting two weeks for support responses.

  • โš ๏ธ Users worry about reliability, leading to increased scrutiny of Revolutโ€™s services.

The ongoing situation raises questions. Can Revolut effectively manage its services and keep users satisfied? As customers await their funds, the pressure is mounting for Revolut to deliver answers rather than excuses.