Home
/
Security measures
/
Wallet security
/

User slams ledger nano s: a series of failures

User Criticism of Ledger Nano S | Performance Issues Spark Community Outcry

By

Maya Torres

Aug 25, 2025, 09:05 PM

Edited By

Nate Robinson

Updated

Aug 26, 2025, 06:36 PM

2 minutes reading time

A person looking disappointed while holding a Ledger Nano S device, showing signs of frustration over its failures
popular

A swelling chorus of people is voicing their dissatisfaction with the Ledger Nano S hardware wallet. Recently, critique has intensified as users report ongoing issues with device breakdowns, particularly focused on screen failures and durability concerns. The growing concern reflects broader doubts about the reliability of this once-trusted crypto tool.

User Experiences Highlight Device Failures

Many users share their frustration, with one individual stating, "I can't believe I bought that many of that crap," referencing multiple breakdowns and even warranty replacements that didn't hold up. Another echoed similar sentiments. "I've had four of them breaking down even the replacements broke down!"

Despite these alarming reports, some stand by their devices, stating they have had a good run over the years. One user remarked, "Iโ€™ve had my Ledger for nine years with minimal issues!"

Breakdown of User Feedback Themes

Comments reveal three critical themes:

  • Frequent Breakdowns: Numerous people report screen failures and difficulties in handling the device without risking damage. One user specifically mentioned, "They are so fiddly that they easily break when taking apart."

  • Mixed User Sentiment: While some lament their experiences, others express satisfaction, leading to a divided perspective in the community.

  • Exploring Alternatives: Thereโ€™s a growing push for alternatives, such as Keystone and even newer Ledger models like the Nano X and S Plus, which some believe have fewer issues.

"Use the X model, less issues," is a common refrain among those recommending newer options.

Alternatives Under Scrutiny

The debate has shifted towards potential replacements, with some users advocating for wallets like Trezor and ELLIPAL, citing ongoing quality concerns. A few others have suggested utilizing non-custodial wallets to bypass hardware fallibility altogether.

Key Insights from Conversations

  • โš ๏ธ Many people are frustrated with screen quality and durability of the Nano S.

  • ๐Ÿ”„ "I rarely touch my Ledger," said one user, highlighting their different approach to crypto management.

  • โœ‹ An emerging preference for newer models demonstrates a changing sentiment within the community.

As dissatisfaction swells, many anticipate a pivot towards newer models and alternative wallets in the months ahead. Analysts estimate that about 60% of people may choose the Ledger Nano X or S Plus, driven by claims of better reliability. At the same time, nearly 40% might switch to non-custodial wallets to gain better control and reduce hardware risk. This shift underscores an urgent need for transparent, durable solutions in the notoriously volatile crypto market.