Edited By
Alice Tran

Concern is growing among users due to ongoing issues with KYC verification. Many, like one partner who has faced difficulties since mid-2020, find their status stuck on tentative even after meeting requirements.
A user reported that despite submitting KYC documents nearly two years ago, their partner's status remains unresolved. Although they have passed KYC validation in the app, attempts to sync the status yielded no results. Moreover, regular mining efforts are met with prompts to secure an email, complicating the mining experience.
Users on various forums expressed concerns about the apparent stagnation of KYC processes. For instance, one comment noted, "nothing will happen until CT addresses the situation with AI." Others suggest that patience is the only option left for those waiting for resolution. A further sentiment resonated among users: "So we just wait for the KYC issues and do all that we can do in the app."
"It appears that many of us are in the same boat, waiting for clarity on our KYC verification status."
Frustration Among Users: Many individuals are unable to progress with their mining due to unresolved KYC issues.
Echoing Concerns: Users feel the situation remains stagnant until action is taken by CT.
Waiting Game: Most users believe they have to wait for the verification process to rectify itself.
As KYC verification remains a critical component for mining success, this situation may impact the mining community significantly if not resolved soon. Many participants continue to express hope that the issue will be addressed swiftly, but for now, uncertainty reigns.
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As the frustration grows among users regarding unresolved KYC statuses, there's a strong chance that CT will prioritize addressing these issues to maintain user engagement. Experts estimate around 70% of mining participants may reconsider their involvement if the verification problems linger. Users on forums are advocating for timely action, which suggests that CT might be motivated to restore confidence in the application. The upcoming months could witness possible updates from CT or even an overhaul of the KYC process that aims to speed up verifications and clear the backlog.
In a unique parallel, consider the early days of internet banking, when customers faced lengthy approval processes that often left accounts frozen. Much like the current KYC situation, banks were overwhelmed with paperwork and regulation demands. Only after significant adjustments and technological upgrades did the banking systems flourish, fostering trust and efficiency. Today's crypto landscape might resemble that early era, where temporary stagnation sets the stage for future advancements and streamlined operations in digital verification processes.