Chart Drawings in Kraken Pro App | Users Demand Answers
Edited By
Omar El-Sayed
A growing number of people are frustrated as the Kraken Pro mobile app fails to save chart drawings when users switch windows. As complaints rise, many are calling for an immediate fix, seeking clarification on how to effectively retain their annotations.
Context: A User Challenge
In the digital trading space, having tools that function seamlessly is crucial. However, iOS and Android users of the Kraken Pro app are encountering a significant glitch. When they attempt to save chart drawings, the notes vanish every time they change windows. This issue undermines the app’s utility for active traders and technical analysts.
"How do I get the drawings to save?" one user expressed, illustrating the struggle faced by many.
Official Response
Kraken’s team acknowledges the dilemma. A representative stated, "Thank you for reporting it. Our team is currently working on a fix, and it should be released with one of the next updates." This reassurance hints at possible solutions on the horizon, although the exact timeline remains unclear.
Sentiments Among Users
The feedback from users reflects a mix of concern and hope. Reports highlight:
Awareness of the Issue: Traders are vocal about their frustrations.
Team Commitment: Many express appreciation for Kraken's response, optimistic about future updates.
Immediate Need for Solutions: Discontent grows while waiting for a resolution.
Key Insights
✅ Many users report that their chart drawings disappear mid-session.
⭐ Kraken’s official response indicates a forthcoming update to address the issue.
💬 "Awesome!" was a common reply, showcasing a lighthearted approach to frustration.
As the crypto community waits for improvements, the need for reliable functions in trading apps is more critical than ever. Will Kraken meet users' needs in time?