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Why ing rejected my transfer to kraken pro

Customers Slam ING | Ongoing Struggles with Crypto Transfers to Kraken Pro

By

Fatima Al-Rashid

Apr 1, 2025, 06:56 AM

Updated

Apr 2, 2025, 02:31 PM

A frustrated user sitting at a computer, looking at a screen displaying an error message from a bank regarding a crypto transaction

A diverse coalition of bank customers is pushing back against ING for blocking transfers to cryptocurrency platforms like Kraken Pro. As complaints grow, many are left dealing with vague banking policies that seem to restrict their financial freedom.

The Ongoing Battle: User Experiences and Fresh Perspectives

Recently, users have shared their frustrations over transfer rejections from ING to Kraken Pro, stating the bank does not support transactions to that platform. This has left many questioning which other exchanges might also be off-limits. One user mentioned that ING does allow transfers to SwyftX, an Australian-registered exchange, but many feel unsure about their options. Interestingly, a user shared their smooth experience with St George, suggesting it as a reliable alternative.

Curiously, community feedback continues to emerge. Some users pointed out that although Kraken is an Australian-registered cryptocurrency exchange, the platform’s own website advises against using Ubank for transactions. However, one optimistic user reported, "I use UBank without issue. Moved there after CBA started restricting everything." Another pointed out the possibility of withdrawing funds from CommBank through CoinSpot's PayPal option, which might be a better route for some.

Community Sentiment: Positive Alternatives vs. Frustrating Blocks

The general tone remains mixed, with many expressing their dissatisfaction with ING's stringent policies. One user expressed their resolve to find more accommodating options, stating, "I changed banks—no way should a bank dictate how I spend my money." Additionally, users are exploring creative workarounds, with one suggesting, "Just buy IBTC and withdraw into cold storage, even though they charge a $500 fee each time!" Another user urged others to lodge complaints with the banking ombudsman: "Everyone who experiences this should lodge a complaint; it’ll force banks to rethink their policies!"

Emerging Themes from Community Comments

Current Impacts and Ongoing Discussions

As these conversations heat up, the burden of ambiguous banking policies weighs heavily on users, rendering many anxious and confused about their options. They echo calls for improved clarity and straightforward communication from financial institutions as they advocate for better service and support for cryptocurrency transactions.

What Lies Ahead for Crypto Transfers?

Essential Points to Reflect On:

In summary, the push for transparency in cryptocurrency banking is gaining momentum, putting pressure on banks like ING to reevaluate their strategies in the face of evolving customer demands.