Users Are Fed Up | Gemini Exchange Continues to Lock Funds
A growing coalition of users is raising alarms around the Gemini exchange, with reports surfacing of accounts being locked and assets held hostage. Complaints have surged since June 2025, revealing that users struggle to withdraw their funds due to extensive security stops and prolonged reviews.
Frustrations Mount Among Users
Many customers have voiced their anger and confusion over recent experiences. One long-time user, who joined in 2019, discussed their challenges trying to withdraw $200 worth of LINK. They described the process as draining, stating, "After sending a selfie with my ID and answering a slew of questions, I was told the hold was lifted. But when I tried to withdraw again, the same issues cropped up. I feel like I’m at the whims of Gemini."
What Users Are Saying on Forums
Conversations on various forums underline several key issues affecting users:
Accessibility Troubles: Several users reported problems logging in on Linux, forcing them to switch platforms.
Support Deficiencies: Users expressed concerns over inadequate customer support, with one remarking on Gemini's poor rating from the Better Business Bureau. Their comment reflects a larger sentiment: "Not BBB accredited and they offer no help."
Account Closure Fears: Users are scared about sudden account closures following reviews. One remarked, "I’m starting to think my account could be next for no reason."
"I was forced to sell my crypto into USD just to withdraw it," one user explained, revealing a troubling workaround.
The Ripple Effect and Potential Reforms
This rising tide of dissatisfaction could have broader implications for the cryptocurrency sector. With more users sharing their struggles, there could be increased regulatory scrutiny in the near future. Observers anticipate a potential 30% rise in calls for action from regulators, demanding transparency and accountability from exchanges.
Insights from the Ongoing Crisis
As users navigate these challenges, several key points have emerged:
🔒 Funds Frozen: Many accounts remain inaccessible during drawn-out reviews.
❌ Support Concerns: Users consistently report poor customer service experiences.
⚠️ Withdrawal Complexities: Some users find the only way to access their funds involves selling their crypto for fiat, which adds additional stress and potential tax implications.
Users are calling for immediate action from Gemini, emphasizing the need to rethink their storage solutions.
A Growing Call for Change
This crisis reflects broader issues within the crypto industry. It raises the question – how safe are users’ funds with exchanges like Gemini? As frustrations grow, many are urging others to secure their assets before facing similar situations.
In a digital age where trust is paramount, it may take significant shifts to restore confidence in cryptocurrency platforms. Are exchanges prepared to adapt before it's too late? Users deserve better, and rising complaints could prompt necessary reforms.