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Funds frozen: urgent escalation for stuck compliance review

Urgent Escalation | Bybit Compliance Review Stalled | Funds Frozen

By

Emma Schneider

Jun 5, 2026, 12:54 AM

2 minutes reading time

A worried person looking at a computer screen displaying a frozen account message, with paperwork scattered around.

A cry for help is echoing from frustrated users as a compliance review at Bybit slows to a standstill. One user reported their account under internal review for over a week, stopping their access to funds with no clear communication from the compliance team. The silence has left many wondering about the future of their assets.

Stuck in Limbo

According to a report from a concerned individual, their account was restricted following a typical crypto deposit from their HTX account. Despite understanding necessary checks like AML, they emphasize that their funds are legitimate. "Iโ€™m stuck in a waiting loopโ€”thereโ€™s been no progress in over 7 days," they stated.

Lack of Communication

This user highlights an alarming lack of engagement from Bybitโ€™s compliance team. They have not requested further documents or video verification, despite the user being fully prepared to provide transaction history. "I can easily provide a full HTX transaction history and confirm the legitimate origin of this deposit," they shared.

User Sentiments

The frustration is palpable among others facing similar issues:

  • User Reflection: "Iโ€™m dealing with the exact same issueโ€ฆ no update yet."

  • Community Support: Users have rallied to share their struggles, hoping collective voices can accelerate personal resolutions.

โ€œIโ€™ve opened an in-app ticket, emailed all the requested documents,โ€ another chimed in, underscoring the lengths people are going to for answers.

Key Takeaways

  • ๐Ÿ• 7+ Days stuck waiting for compliance review without any feedback.

  • ๐Ÿ’ฌ Common Frustration: Users united in their struggles echoing the same lack of updates.

  • ๐Ÿ”ง Eager to Assist: Users are seeking support from the community to pressure Bybitโ€™s compliance team.

While the situation remains unresolved, it raises significant concerns regarding the processing speed and transparency in crypto exchanges. How long will these accounts stay frozen? Only time will tell as affected individuals await action from Bybit.

What Lies Ahead for Bybit Customers

Thereโ€™s a strong chance that Bybit will accelerate its compliance review process, driven by the growing frustration among people and mounting pressure on their support channels. As users continue to voice their concerns, the exchange's reputation may hang in the balance. Experts estimate that if the backlog isn't cleared within the next week, people could see a wave of complaints leading to increased scrutiny from regulatory bodies. It could prompt Bybit to take necessary actions much quicker, prioritizing affected accounts to regain trust. In parallel, firms typically adopt more transparent communication strategies to preemptively mitigate backlash when faced with user unrest.

A Forgotten Lesson from the Postal Strikes of the 1970s

Recall the national postal strikes of the 1970s, which left millions without mail for extended periods. While that disruption may seem irrelevant, the underlying dynamics are similar to the current situation at Bybit. People came together, sharing tales of missing letters and unfulfilled promises, much like todayโ€™s crypto community rallying against the frozen accounts. The strike taught us about the power of collective frustration; it led to significant reform in postal services. A similar outcome may emerge from the current discontent, as Bybit navigates these troubled waters and faces the repercussions of their operational lapses.