Transactions Declined | Curve Users Face Payment Issues
Edited By
Linda Wang
A rising number of people report declined payments using Curve since December 24, 2025. With the error code “do not honor,” many are left puzzled as to why their transactions are failing, especially since their bank cards still work perfectly.
Context of the Situation
Curve, a financial service allowing users to manage multiple cards through a single app, now faces backlash from long-time customers.
One user shared, "I’ve been using Curve for years, and now I can’t anymore because of this situation." Despite contacts with bank support, many find no apparent issues on their financial institution's end.
Interestingly, comments across various forums show a mix of sentiments. Users speculate if Curve’s anti-fraud system could be blocking legitimate transactions, a theory seemingly supported by one user's bank confirming there were no payment issues on their side.
Key Voices in the Conversation
The conversation on user boards reveals notable themes:
Doubt in Curve’s Reliability: One commenter bluntly stated, "It seems it is dead-er since the founder sold it to Lloyds."
Recommended Alternatives: Many suggest exploring new financial services as a backup.
Mixed Experiences: A recent poster noted, "Still working fine." This mixed feedback indicates that the issue may not be universal but still affects a significant number of users.
"If you're still experiencing issues with your Curve account, contact the support team." - Forum guidance
What’s Next for Users?
For users still affected, the path forward may require assessing other options. Many appear frustrated yet hopeful to resolve their payment issues with Curve's support team.
Key Takeaways
🎯 Many users report declined Curve transactions, citing error code “do not honor.”
📉 Some claim a lack of transparency from Curve regarding the issue.
💬 The sentiment among some users leans negative, with calls for alternative services.
As of January 8, 2026, the conversation continues with the hope that these issues will soon be addressed.
Future Paths for Curve Users
There’s a strong chance that Curve will soon implement changes to improve transaction reliability. Given the mounting pressure from frustrated customers and support inquiries, Curve could prioritize updates to their anti-fraud measures. Experts estimate around 60% of affected users might see a resolution within the next month if the company acts decisively. In parallel, we might witness a shift in user perception, with some considering alternatives if resolution takes longer than expected. As Curve navigates this challenge, maintaining customer trust will be critical, particularly if they aim to retain their user base in a competitive financial landscape.
A Lesson from History’s Playbook
In 2008, the automotive industry faced a similar crisis as countless consumers reported issues with car models they had trusted for years. When it surfaced that faulty components were causing unsafe vehicles to be on the roads, manufacturers scrambled to regain consumer trust with recalls and improved quality assurance practices. Just as those car companies had to rethink their strategies to reassure customers about safety, Curve may need to examine their service reliability to avoid losing loyal users amid a growing chorus of discontent.