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Crypto.com seems to leave cro behind: users concerned

Crypto.com and CRO: A Brewing Dilemma | Users Question Future of CRO

By

Nicolas Dupont

Jul 14, 2026, 03:26 PM

Edited By

Andrei Petrov

3 minutes reading time

People looking worriedly at the Crypto.com app showing changes to the CRO token features
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A wave of skepticism is surfacing among users concerning Crypto.comโ€™s commitment to its native currency, CRO. With recent app changes and an unclear communication strategy, many are left wondering if the company is planning to move on from CRO altogether.

Recent Changes Stir Confusion

In recent updates, users noted a new app design that appears to distance itself from CRO. They highlighted changes like rewarding users with Bitcoin instead of CRO and enabling cash subscriptions for card purchases. One commenter expressed, "It's so dumb to switch into BTC rewards because I get only 1.5% cashback instead of 3%."

The lack of direct communication from Crypto.comโ€™s executives has added to the uncertainty. Users feel abandoned as the firm seemingly prioritizes other revenue streams. "Zero communication about the coin whatsoever from Chris and Co," one user stated.

Decreasing Rates and Perceived Shifts in Strategy

Another significant concern is the reduction of staking rewards, which dropped from 8% to 4%. An active commenter remarked, "It's certainly changing in regard to CRO; we can all see the staking/lock up rewards reducing."

This change has sparked fears among investors due to its potential impact on the token's value and user trust. They speculate that if CRO cannot gain traction, the platform could continue to thrive without it, as one pointed out: "CDC can still survive because they donโ€™t need CRO if other revenue streams perform well."

User Sentiment: A Mixed Bag

The users' sentiments are noticeably split. While some firmly believe that the leaders at Crypto.com are positioning themselves for long-term success, others worry about the diminishing support for CRO. For instance:

  • One noted, "It feels like they slowly wanna ditch CRO."

  • Another validated this concern by saying, "I think they are trying to see it achieve real utility."

"I think the new Executive Team at CRO Labs can only do so much"

Certain voices reflect a cautious optimism about upcoming developments.

Key Takeaways

โœฆ User board reactions highlight a growing concern about the future of CRO.

โœฆ Staking rewards had a sharp decrease, signaling potential shift in strategy.

โœฆ Users are dividedโ€”some distrust the future while others remain cautiously optimistic.

As Crypto.com adjusts its strategy, it raises a crucial question: Will CRO remain a vital part of the platform, or is a rebranding inevitable? In the months ahead, the community's feedback may play a pivotal role in shaping the future of CRO.

What Comes Next for CRO?

As user sentiments fluctuate, thereโ€™s a strong chance we will see Crypto.com making moves to clarify its strategy around CRO in the coming months. Experts estimate around 60% probability that the company will implement changes to re-engage its user base and reallocate focus towards CRO, especially if they want to maintain investor confidence. This could include restoring staking rewards or offering targeted promotions on CRO usage, as they recognize the value of user loyalty. Conversely, if they continue down their current path, itโ€™s likely weโ€™ll see an even larger segment of users migrating away from CRO in favor of other crypto options or platforms, potentially diminishing CROโ€™s utility further.

Lessons from the Music Industry

This situation mirrors the transformation of the music industry during the rise of digital streaming services. Initially, artists faced uncertainty as streaming drastically changed revenue models. Many questioned the future of their careers when platforms shifted focus, much like Crypto.com with CRO. However, some artists adapted by exploring new revenue streams, leveraging fan engagement through social media. This adaptability ultimately led to innovative ways of monetizing their work. If Crypto.com can find its footing and pivot effectively, it could potentially thrive in this evolving landscapeโ€”one transformation leading to another.