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Consumer shift: swapping ledger for tangem cards

Swapping Ledger | Users Push Alternatives Against Changelly

By

Elena Ivanova

Jul 6, 2025, 06:37 PM

Edited By

Fatima Zohra

2 minutes reading time

A person holding a Tangem card while replacing a Ledger wallet on a table, symbolizing the shift in crypto storage methods.
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A growing number of crypto enthusiasts are voicing concerns over the use of Changelly integrated into popular hardware wallets. Many consumers, like one user who switched from Ledger to Tangem, cite issues regarding fund safety and express desires for better swapping options.

The Changelly Controversy

A recent trend in the crypto community shows users moving their assets to alternatives over concerns regarding the integration of Changelly, a service that enables swapping between cryptocurrencies. Critics allege that Changelly has a history of seizing funds under the pretext of anti-money laundering (AML) and Know Your Customer (KYC) regulations, creating distrust among users.

The individual who transitioned from Ledgerโ€™s device to Tangem stated, "I love my Ledger flex but I had to take action against Changellyโ€™s practices." They believe collective movement away from wallet providers that utilize Changelly might compel them to seek alternate swapping services.

Mixed Reactions from the Community

Reactions to this shift have been mixed. Some in the forums argue, "Just donโ€™t use Changelly," emphasizing that consumers donโ€™t need to utilize the service at all. In contrast, a user noted, "Mate, Tangem also supports Changelly!" highlighting the growing frustration hard-wallet consumers face.

Interestingly, others highlighted the issues surrounding the storage of crypto. One user emphasized: "Your cryptos are stored on the blockchains, not in your wallet," underscoring a need for understanding blockchain fundamentals.

Key Current Sentiments

  • Concerns about safety: Several users recounted negative experiences with Changelly, solidifying the urgency for alternatives.

  • Distrust remains high: Many assert that wallet manufacturers may profit from these swaps, questioning their incentive to address customer complaints.

  • Desire for action: Users echoed a sentiment for unity in pressure tactics to push hardware wallet companies to rethink their partnerships.

Key Takeaways

  • โ—ป๏ธ Many users switching wallets due to Changelly's practices.

  • โ—ผ๏ธ "The only way to force change is together," said one user.

  • โณ Awareness of fund storage is crucial: crypto lives on blockchains, not just in wallets.

As the discussion evolves, it's clear that users are taking a stand on what they expect from their wallet providers. With many looking toward more transparent options, the pressure is on to reshape how these services operate in the crypto sphere.

Shifting Tides in the Crypto Landscape

Thereโ€™s a strong chance that as frustrations grow over Changellyโ€™s practices, more consumers will explore alternatives like Tangem and others. Experts estimate that about 30% of users could switch their wallets within the next six months if concerns are not addressed. This shift will likely prompt wallet manufacturers to reconsider their partnerships to retain market share. As consumers demand transparency and security, established players may feel pressured to innovate or risk losing their user base to emerging competitors who prioritize user-friendly, trustworthy services.

A Twist in the Tale of Innovation

This situation echoes the early days of the Internet when services neglected user experience in favor of profitability. Much like how AOL once dominated the market but found itself dethroned by platforms prioritizing user needs, crypto wallet brands may learn that ignoring consumer concerns can lead to rapid decline. In both cases, people rallied for better solutions, sparking waves of innovation driven by demand rather than corporate interests. The transition from a static system to one that values user input reflects how industries can transform when faced with collective action.