Coinbase Verification Issues Spark User Frustration | Users Seek Alternative ID Solutions
Edited By
Sarah Johnson
A growing number of people are voicing concerns about Coinbase's strict verification requirements, particularly for non-U.S. citizens. Limited options for identification are leaving many unable to access their accounts, despite having verified successfully on other platforms.
What's the Problem?
People are reaching out for help after struggling to verify their accounts on Coinbase. Many cannot provide a U.S. government-issued ID because they are not U.S. citizens or have not obtained their driver's licenses. Instead, these individuals have successfully verified their identities on Binance and Kraken but feel stymied by Coinbase's policies.
Key Themes
Strict ID Policies: Coinbase requires a U.S.-issued driver’s license or passport for verification. One person expressed frustration, saying, "I have a visa but no U.S. passport."
Feedback from Support: Coinbase's representatives highlighted that non-U.S. IDs are not accepted. They stated, "To verify your account, you’ll need to provide government-issued photo ID that meets our requirements."
Desire for Understanding: Users are expressing their frustrations in forums, sharing experiences and asking for alternative solutions. "Can u please reverse the $1 charges because I am not verified still?" another user requested.
User Sentiments
The comments reflect a mix of frustration and confusion regarding the verification process. Some users feel stuck, given their successful verifications elsewhere, while others seek clarity on how to meet Coinbase's stringent guidelines.
"At this time, Coinbase accounts can only be verified using government-issued identification from citizens or permanent residents," said a support representative in a response.
Key Points of Discussion
⚠️ Many users lack U.S. ID but have verified on other platforms.
📃 Coinbase’s policies are causing discontent among international users.
💬 "If you’re residing in the U.S., bring the proper documents for verification," advises a forum commenter.
This situation raises a critical question: How can exchanges accommodate international users without compromising security? With ongoing dialogues in forums, people remain hopeful for a resolution that addresses their verification challenges.