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Coinbase text alerts: are they legit or spam?

Coinbase Text Alerts | Users Raise Alarm Over Phishing Fears

By

Fatma Ali

Apr 11, 2025, 10:30 AM

Edited By

Clara Meier

Updated

Apr 13, 2025, 05:25 PM

2 minutes reading time

Close-up of a smartphone displaying a suspicious text message regarding Coinbase alerts

A growing coalition of Coinbase users is pushing back against unsolicited text messages, which they suspect are phishing attempts. As confusion spreads, many users assert these messages have nothing to do with Coinbase, raising critical questions about security and communication on the platform.

Unwanted Texts Lead to Frustration

In recent weeks, numerous Coinbase users have taken to social media to express their concerns. They report receiving strange texts claiming to be from the cryptocurrency platform, even though the company does not typically communicate via text regarding suspicious activity. One Redditor articulated this sentiment, stating, "My account is fine but getting them over the last few weeks. I think theyโ€™re BS."

Interestingly, other community members confirmed their experiences, with one saying, "I get them too, and Iโ€™m not even a Coinbase customer." Another user recounted a particularly alarming interaction, sharing, "They text me as well and wanted a pic of my credit card. I showed them Iโ€™m no dummy; I only sent them a pic of the front of the card. Good luck using that!" This worrying trend has ignited a broader discussion on user safety and the integrity of communications from Coinbase.

Users Demand Clarity and Security

As reports of these random texts escalate, many users warn each other to be vigilant. "If it isn't from Coinbase themselves, I wouldnโ€™t even bother with it," one user advised, emphasizing the importance of corroborating communications directly with Coinbase support.

Common themes have emerged from community feedback regarding these unsolicited messages:

  • Mistrust of Communication: Many users are skeptical of unsolicited texts.

  • Security Awareness: Users are increasingly informed about potential phishing tactics.

  • Community Discontent: Dissatisfaction with current communication practices is palpable.

"Letโ€™s make this community more aware than it already is," stated one concerned member, reflecting the shared anxiety over the situation.

Navigating the Phishing Terrain

The current climate reveals overwhelming skepticism among users regarding messaging from any source except Coinbase directly. A refrain among comments is the suggestion to "lock your account and reset password using 2FA or passkey," illustrating the proactive measures users feel are necessary in light of these ongoing threats.

Meanwhile, users seem eager to do their part in combating scams. Many urge peers to report these unsolicited messages as junk, sending a clear message that they won't tolerate phishing attempts. As one individual put it, "Yes. Report that mfer," highlighting the determination within the community to fight back against such scams.

Impact on Coinbase and the Cryptocurrency Community

The ongoing dialogue underscores a critical moment for Coinbase. If the platform fails to regain user trust, it risks further tarnishing its reputation. Discussions about security measures are at the forefront of these conversations, and the community's dissatisfaction is palpable.

Key Insights & Community Reactions

  • โš ๏ธ A strong majority skeptically view unsolicited texts.

  • ๐Ÿ”’ Users emphasize the importance of security measures, particularly two-factor authentication.

  • ๐Ÿ“‰ Dissatisfaction grows over communication practices, with calls for improved user awareness initiatives.

"This sets a dangerous precedent for communication in this sector" - Top-voted comment

As scrutiny on Coinbase increases, it faces a pivotal challenge: addressing user concerns while reinforcing commitment to customer security. The bond between digital currency providers and their users is experiencing a trial that could shape future community interactions.