Home
/
Security measures
/
Scam prevention
/

Scam alert: change now.io accused of withholding funds

SCAM ALERT | ChangeNow.io Faces Backlash Over Withheld Funds

By

David Chen

Jun 14, 2025, 06:39 AM

Edited By

Amina Rahman

Updated

Jun 15, 2025, 04:36 AM

2 minutes reading time

A man looking worried while checking financial documents related to ChangeNow.io and a KYC request
popular

A growing number of users are raising alarms about ChangeNow.io, alleging that the platform froze $440,000 in XRP after a significant transaction. Critics say the case might be a deliberate attempt to target non-EU users who lack resources for legal action.

Whatโ€™s Going On?

After a major transaction, a user claims ChangeNow demanded KYC (Know Your Customer) verification, which they completed. But then, "they just disappeared. No refund, no updatesโ€”gone," the victim stated. Interestingly, the victim's cousin in Ukraine received a quick refund after a similar transaction, suggesting a troubling trend of selective treatment based on location.

Accusations of Selective Targeting

Many sources suspect ChangeNow is intentionally targeting users outside the EU, exploiting their limited means for dispute resolution. One user remarked, "It's not about anti-money laundering; it's premeditated financial fraud." Commenters are voicing frustrations on forums, with one noting that acting against ChangeNow is difficult since they reportedly follow AML procedures, suggesting a layer of complexity to the accusations.

User Frustration Cements Distrust

People across various forums have shared similar negative experiences. One commentary emphasized, "The first error was using a company that already had issues with over ยฃ50 million in customers' crypto." Amid these challenges, others have reported success retrieving their funds through different methods after turning to forums for assistance.

Key Sentiments Emerging from User Feedback

  • Possible Fraudulent Activity: Users believe the transaction handling raises serious suspicions of fraud.

  • Defensive Measures: ChangeNow claims adherence to AML laws, complicating the situation for affected individuals.

  • Seeking Justice: Frustrated individuals are exploring legal options to resolve their grievances.

Notable Reactions

  • โœ… "ChangeNow approves small swaps to gain trust but springs traps for larger transfers," a user asserted.

  • ๐Ÿ” Comment threads suggest active legal filings against ChangeNow in response to these incidents.

  • ๐Ÿ’ฌ "This isnโ€™t just bad service; itโ€™s a scam," stated another participant.

As this unfolding situation develops, experts predict that increasing scrutiny could trigger regulatory changes, especially for platforms dealing with non-EU users. Could more complaints lead to wider regulatory actions against ChangeNow? Time will tell.

Implications for the Crypto Community

This debacle showcases the ongoing need for scrutiny and reform within crypto exchanges, especially regarding compliance practices that disproportionately affect certain user groups. In a sense, this case mirrors past financial scandals where investors faced systemic exploitation, hinting at an urgent demand for transparency and stronger consumer protections in the crypto space.

Key Takeaways

  • ๐Ÿšจ Reports cite $440,000 lost by a single user, increasing concerns.

  • ๐ŸŒ Victim's cousin in Ukraine received an immediate refund, raising suspicions.

  • ๐Ÿ’ก "If these trends continue, increased regulation could follow," experts warn.

As users band together to combat these practices, the situation with ChangeNow may indeed reshape attitudes toward user protections and compliance within the crypto arena.