A growing coalition of crypto enthusiasts is sounding the alarm over Changelly after a $50,000 USDT transaction was inexplicably frozen. As multiple accounts pour in detailing frustrating experiences, calls for action rise, overwhelming the platformโs customer support.
Many people are sharing their gripes with Changelly. One individual reported their sizable USDT transaction held up, even after providing a government-issued ID, face recognition, and employment details. The back-and-forth led to unreasonable requests, like proof of the original purchase invoice. As one person put it, "The problem with KYC is that banks/companies can use it as a pretext for locking funds or stealing them."
Others echoed these frustrations, highlighting similar hurdles. One user stated, "Really even under 10k? Did you swap with XMR?" This indicates that smaller transactions aren't exempt from complications either.
With discontent rising, many users are looking into legal options. Comments on forums reflect a sense of urgency, urging affected individuals to hire a lawyer. "Hire a lawyer ASAP," one user advised, noting successful unfreezing of funds after legal intervention. This sentiment is gaining traction, with discussions around a class-action lawsuit gaining momentum.
"We need to form a class-action suit against this," lamented another frustrated trader.
The opaque nature of Changelly's processes is unsettling many. A recurring theme in user feedback centers around worries that strict KYC rules serve more to complicate than to secure transactions. "Thereโs no way standard AML/KYC goes as far as requiring proof of the original purchase invoice for crypto," remarked one concerned individual.
Moreover, suggestions for alternative exchanges with more user-friendly KYC processes are emerging, as trust in Changelly wavers. One user bluntly stated, "I stopped using Changelly after so many bad reviews."
Interestingly, people are excavating insights from their heavy losses. For example, one user advised, "Your money is gone, but there is a silver lining. This type of loss is actually tax deductible in the U.S. under IRC 165(c)(2)." Meanwhile, another observed that being flagged often has roots in the terms of service, potentially affecting many users worldwide.
๐ด Multiple reports reveal that delays are common with funds held by Changelly.
๐ก Calls for class-action lawsuits showcase deepening dissatisfaction among users.
๐ข Concerns voiced over strict KYC rules, with many promoting safer transaction alternatives.
As the saga continues and scrutiny heightens, users are encouraged to proceed with caution in their dealings with Changellyโseeking out platforms that ensure more transparent communication and timelier resolutions.