Edited By
Carlos Mendoza

A Turkish trader is speaking out after losing 12.93 ETH, valued at around โฌ40,000, due to Binance's decision to close a dispute prematurely. The user accuses both the exchange and local authorities of negligence, raising concerns about the oversight of cryptocurrency transactions.
The incident began when the trader engaged in a Binance P2P transaction to purchase ETH. The seller claimed his bank account was blocked, instructing the buyer to send payment through Payeer instead. Despite providing correct payment proof, the seller later alleged that his account had been hacked, leading to a dispute over the funds.
"I paid correctly and on time, using the method requested by the seller himself," the affected user stated.
Following the transaction, the buyer filed a cybercrime complaint. A prosecutorโs order mandated the Turkish cyber police to coordinate with Binance regarding the funds. However, police inaction plagued this process, as the user reported multiple visits to the cyber police office, only to encounter excuses.
"The responsible officer is on leave Come back later," police told the user on multiple occasions.
Despite the prosecutor's order, Binance moved to close the dispute before Turkish authorities could make contact. The exchange justified its actions by stating it had not received any communication from Turkey within the 60 days following the incident. Instead, it acknowledged an official request from Vietnamese law enforcement supporting the seller's claims.
"This is a systemic failure. A centralized exchange should not finalize disputes while a legal investigation is ongoing," the trader emphasized.
The comments from online forums reflect mixed sentiments:
Many criticize the move to send funds to an unofficial account.
Others express sympathy for the trader, highlighting potential flaws in the P2P system.
A few comments suggest reposting such experiences to raise awareness.
Transactional Risk: The sellerโs account being hacked should not shift responsibility to the buyer.
Legal Coordination: The closure of the dispute before police intervention raises serious ethical questions.
Call for Accountability: Users demand better protections and accountability from exchanges like Binance.
The user hopes this exposure will lead to a proper investigation and potentially recover lost funds. As regulations around cryptocurrencies evolve, the incident serves as a warning about the risks associated with P2P transactions.
This situation will likely lead to increased scrutiny of P2P crypto exchanges. Experts estimate thereโs a 70% chance that regulatory bodies will push for tighter guidelines to protect users from similar disputes. As incidents like this accumulate, exchanges such as Binance may need to enhance their compliance efforts and adopt more stringent dispute resolution protocols. The traderโs loss shines a light on the need for better accountability and the possible restructuring of how exchanges engage with local authorities in pending investigations.
Interestingly, this scenario mirrors issues faced during the dot-com boom of the late 1990s. Many investors lost significant amounts due to platform failures and lack of regulatory oversight. Just as early internet companies struggled with accountability, today's crypto exchanges find themselves in a similar predicament. Itโs a reminder that without effective systems in place, both technology and finance can fail the very people they aim to serve.