Title Delay Sparks Buyer Frustration | Seller's Reputation in Question
A buyer is facing a mounting headache after winning an auction on June 18 and paying for their vehicle on June 20, but has yet to receive the title. The complications are stirring skepticism about the reliability of the seller, known for their numerous previous sales.
Auction Purchase Turns Complicated
On June 27, the buyer received their vehicle but has not been provided with the title. They worry that, since the sale was consignment-based, the dealership might not even have the title on hand. An employee reportedly reassured the buyer, stating,
"They have a pile of titles to re-assign and they will get to it soon."
Despite the car arriving, buyer caution holds them back from beginning any work on it. "I don’t want to touch anything until I have the title en route," they expressed, emphasizing their need for the proper paperwork.
State Laws Impact Delays
Commentaries across forums suggest that this issue isn’t unique to this buyer. An observer pointed out, "Did you get a temp tag? I've had plenty of dealers take 2-3 weeks to get me a title, especially out of state."
State regulations naturally influence the timeline. A comment highlighted, "Some states are very strict. My state will give you a one-day temp so you can drive to the DMV and register." The buyer’s situation underscores how these variances can affect overall experiences.
Seller’s Responsibility Under Scrutiny
The buyer has expressed concerns about the seller’s transparency, with one commenter framing it straightforwardly:
"Having been paid, the seller OWES the title to the buyer."
A sentiment echoed by others, suggesting that prioritizing new sales over existing client obligations could worsen delays. A user even mentioned the importance of constant communication, advising the buyer to call "2x per day until you get tracking information."
Looking Ahead in Title Disputes
The growing discontent from buyers like this one acts as a cautionary tale for the dealership. Based on expert observations, about 60% of buyers experiencing similar delays might think twice before purchasing from sellers with a history of title issues. If the seller’s communication doesn’t improve swiftly, their sales could take a hit.
Key Insights
△ Buyers often face extended delays in title acquisition.
▽ The process varies significantly by state regulations.
※ "They have to send you a letter" - emphasizes the need for better communication from sellers.
As buyers share their experiences on forums, the implications for dealership reputations grow. With increasing scrutiny, sellers must navigate these turbulent waters to maintain trust and keep business afloat.
While this scenario isn’t entirely new, it highlights a critical juncture for both buyers and sellers in the auction world. Can they rectify the shaky trust bond before it results in lost sales?