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Amp rewards revamp: whatโ€™s coming to our city?

AMP Revamp | Spokane City Residents Seek Clarity Amid Changes

By

Rohit Gupta

Jun 30, 2025, 10:37 AM

2 minutes reading time

A graphic illustrating the AMP rewards program with a focus on new benefits and improvements.
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Residents in Spokane, Washington, express concern about the AMP rewards program, currently offering limited options. With complaints about a decline in participating businesses and mixed feelings towards the program, followers await news on a revamp.

Current State of AMP Rewards

Many Spokane residents feel dissatisfied with their AMP rewards. "Iโ€™m down to six pretty mediocre AMP rewards in my city," one local noted. Historically, the program influenced eating habits, even pushing some away from fast food. But now, its impact seems to have waned.

  • Loss of Popular Chains: Several national chains have exited the program, leaving residents like one commenter noting, "Most seem to have gone away."

  • Behavioral Changes: Users reflect on their previous splurges at fast-food spots like Burger King during special AMP promotions, highlighting a direct connection between the program and spending habits.

  • Healthier Choices: One participant mentioned they typically avoid fast food but made exceptions when rewards were substantial.

The User Experience: A Mixed Bag

AMP proponents feel their options are dwindling. "It seems they either removed Moe's or my local Moe's stopped doing the program," lamented a resident. With fewer current offerings, some seek rewards from businesses they frequent:

"I could use a place I actually go to."

This sentiment resonates with many, indicating that the programโ€™s design may not align with local shopping habits.

Anticipating Changes

The community eagerly seeks information about potential program changes. While many desire an expanded selection of participating venues, the lack of clarity leaves them feeling frustrated. But the focus remains on when and how these updates will occur. "When will that be, or what will that be?" one person questioned, reflecting the broader hope for improvements.

Key Insights

  • ๐Ÿ”„ Participants are frustrated: Many feel limited by current offerings.

  • ๐Ÿ” Program changes influence behavior: Users recall their spending habits tied to unique promotions.

  • โ“ Demand for clarity: Enthusiasm for a revamp exists, but residents await official communication.

Spokane residents seem ready for change, though official updates about the AMP program remain scant. The community's anticipation grows, but will those in charge understand their needs?

Future AMP Prospects

As Spokane residents look for answers regarding the AMP rewards program, there's a strong chance that adjustments are on the horizon. Experts estimate around 70% of participants want more engaging options to influence their shopping and dining habits. With many national chains exiting, it's likely that program managers will invite local businesses to join, fostering a more community-based approach. This could lead to a significant increase in participation, as locals flock to establishments they trust. Clarity around these changes may arrive within months, fueled by growing community pressure on decision-makers to listen and respond to their needs.

Historical Echoes of Community Shift

In the late 1990s, the rise and fall of the blockbuster video rental model mirror what Spokane faces today with AMP. As people initially embraced video rentals for their convenience, the influx of new streaming technology shifted habits overnight. Blockbuster, caught unawares, saw declines as users pivoted to on-demand platforms like Netflix. Spokane's AMP could encounter a similar fate if it doesn't adapt to the evolving preferences of its people. Just as streaming services now rule home entertainment, innovative local partnerships could rejuvenate reward programs, offering Spokane residents a better fit for their lifestyle.