
In a growing wave of frustration, users report rampant order cancellations on Aliexpress when attempting purchases using Revolut virtual cards. Despite placing thousands of pounds in orders, many customers express discontent over what they perceive as a lack of support from both Revolut and the online marketplace.
Reports of swift cancellations have some users questioning if their virtual cards are to blame. "Orders get canceled before I even get a chance to blink!" one frustrated shopper shared. This backlash follows multiple users claiming that their Revolut cards are often flagged, leading to abrupt order denials.
The crux of the issue seems to stem from how Revolut's virtual cards are recognized by merchants. Users allege that these virtual cards are consistently treated as prepaid, causing Aliexpress to reject the payments outright. Customer responses indicate a mix of confusion and disbelief, leaving many to wonder: Is this a Revolut issue, or does it lie with Aliexpress?
Customers took to online platforms to voice their sentiments, with many reporting unsatisfactory responses from Revolut's customer service. "They seemed uninterested in solving my issue, just pointed fingers at the merchant," one user lamented. This sentiment echoes a broader distrust towards how both entities handle customer concerns.
Interestingly, several users report having no trouble using their Revolut cards by generating new ones for each order. Yet, for others, it remains a constant source of anxiety and frustration. It raises a pivotal question: Could different banks' debit cards yield better success on Aliexpress?
Key Themes Emerging from User Feedback:
Dissatisfaction with Revolut's customer service and communication.
A belief that virtual cards are automatically categorized as prepaid by merchants.
Mixed experiences with different users, some seeing success and others facing hurdles.
"Even with a fresh card, they still cancel. Itโs wild!"
โณ A significant portion of users report cancellations when using Revolut cards.
โฝ Responses from customer service leave users feeling unheard and unsupported.
โป "Youโd think after spending so much, theyโd want to keep us happy." - A concerned user
As this situation unfolds, the current sentiment leans heavily towards frustration and disappointment. The community remains divided, with many left wondering how to navigate their purchasing options moving forward. For those relying on virtual cards, it seems there's still much to unravel in this ongoing conflict.
Customers affected by these cancellations might consider alternative payment methods or reach out directly to Aliexpress to better understand their policy related to virtual card payments. The fate of many online shoppers now appears tethered to how these two entities address the ongoing grievances.